First of all, make sure you are running Dragonframe 2024 or newer. Only these versions support macOS Sequioa (15.x).
Then, make sure your camera is supported, and you have followed our setup instructions.
[Supported Cameras]
If you are using the correct version of Dragonframe, the camera is supported, and it is seen by Image Capture (in Applications) but not in Dragonframe, follow these instructions:
- Quit Dragonframe, turn off your camera, and unplug it from the computer.
- Open a Terminal (in Applications : Utilities) and run the following command:
For Dragonframe 2025:tccutil reset All com.dzed.dragonframe2025
For Dragonframe 2024:tccutil reset All com.dzed.dragonframe2024
- The run Dragonframe, and answer ‘Yes’ to the permissions questions.